LogotypeCreated with Sketch.

Privacy Policy

Privacy Policy

We protect your personal data

Personal data is all the information that alone or together with other information can identify a living person. Examples of personal data are names, purchase details (what was purchased/ordered), phone number, customer number and e-mail addresses.

 It is of utter importance for us at Klong to be transparent on how we protect and use your personal data. Therefore, please read the following text in order for you to be perfectly aware of Klong's policy when it comes to personal data.
 

 

How do we gather and use personal information? 

In order to provide you with our services, we process personal information for the following situations and purposes. We do not store personal information longer than needed.

In order to fulfill Klong's obligations according to our agreement?

 In order for us to fulfill our obligations and commitments to receive orders, deliver orders and send invoices to you, we store your name, address, telephone number and e-mail address. We store this information as long as we are obliged to by law.

In order to contact you?

 In order to contact you regarding your order, we store personal information such as your name, telephone number and e-mail address. We also use your e-mail address in order to send information. 

Newsletter and Marketing Communications

You have the option to register your e-mail address on a mailing list at the checkout stage of Klong's webshop so you can receive news and other information on a regular basis. If you have given your consent to receive marketing communication and newsletters, Klong will process your personal information for sending newsletters/marketing communication by e-mail from Klong that includes current offers, information about events and news at Klong. If you do not wish to receive these e-mails and newsletters, you can unsubscribe by contacting us at info@klong.se.

Please note that the use of personal data for sending marketing material will only take place if you have previously given your explicit consent, unless the law allows us to contact you without consent. In this case, our basis for processing your personal data will be Klong's legitimate interest in marketing.

Withdrawal of consent

You may revoke any consent you may have given to Klong at any time. We will then delete the personal data unless we can continue processing on another legitimate basis. However, withdrawal of consent may mean that it will no longer be possible for us to offer the same products and services to you.

Please contact us at info@klong.se if you want to withdraw your consent.

Cookies

Klong uses cookies to measure and improve your customer experience. Typical applications are for marketing or analysis (i.e. Google Analytics). The cookie also lets us know if you visited the site before, and which pages you visited. A cookie is a small text file sent from a website and stored locally on the visitor's hard drive. You can in your browser choose a setting that lets you receive a message before a website sends a cookie to your computer. You can then choose to accept or reject the cookie. You can also choose not to receive any cookies at all. Since different browsers work in different ways, look in your help menu to find the setting on your browser.